Your entire digital department.
Just one number to call.
We design, build, and grow websites for ambitious small businesses and charities. No corporate jargon. No passing the buck. Just expert support when you need it.
Support
One Point of Contact
No account managers or ticketing queues. You deal directly with Jenny.
Build
Code-level expertise
We don't just drag-and-drop templates. We build from scratch or deeply customise WordPress, Squarespace, or Wix websites.
Grow
Beyond the build
From setting up Google Workspace to designing eggbox labels or managing PPC ads—we’ve got it covered.
Meet your partner
Big agency capability. Local, personal service.
Hi, I’m Jenny Monro. I founded Business Arch to give small businesses and charities an alternative to over complicated agencies designed for bigger businesses. When you hire us, you aren't passed down to a junior account manager. You get direct access to me as an extension of your team.
With over 20 years of experience spanning web design, digital marketing, IT infrastructure, and process improvement, I look at your business holistically. If your project requires specialist hands, I bring in my trusted network to create a dream team - including a dedicated developer, graphic designer, and copywriter. You get full-scale agency output, with the accountability of a single partner.
Real world connections
While we build for the web, we believe in real-world connections.
Proudly Local: Based in Guildford, Surrey, we love working with brilliant local businesses across Woking, Dorking, Reigate and Normandy.
Reliable Nationwide: Digital knows no borders. We seamlessly partner with companies, individuals, and organisations further afield, proudly supporting clients in Portsmouth, Kent, Sussex, Yorkshire, and beyond.
Services
Online Marketing & PPC
Google Ads, Facebook campaigns, and targeted strategies that actually convert.
Technical SEO
Auditing and structuring your site so search engines (and your customers) find you first.
Small Business Support
Google Workspace deployment, custom CRM databases, Pabbly and Zapier automations, GHL databases and tech problem-solving.
"I cannot recommend Jenny enough"
“I first heard about Jenny through a friend, I was impressed by the new website she had done, I also needed a new website and more importantly I needed someone who would be honest with me as I had been messed around in the past.
"I have had four websites now designed by Jenny and help with other areas of my businesses including SEO, Google ads, my management system, online booking system, campaigns for the business. It’s been amazing for me to be able to work with one person who has helped with more than just designing my website.
"I cannot recommend Jenny enough and will definitely keep telling people to use her services. She is honest, reliable, efficient, and worth every penny.”
Gemma Ware
Our work
Translating a Chelsea Flower Show Gold Medal to the Web
Streamlining Patient Logistics for Multi-Location Medical Practices
The Invisible Infrastructure: Connecting front-end forms to internal CRMs
Balancing High-Empathy UX with Data-Driven Conversions
Converting Regional Authority into High-Ticket Enquiries
Scaling an E-Commerce, Activism and Membership Machine
High-Impact Visual Storytelling With Zero Performance Compromise.
Visualising Corporate Social Responsibility for Premium FinTech
Turning Casual Web Traffic Into High-Intent Coaching Leads
Bringing Community Together Behind a Secure Digital Portal
From Launch to Fully Booked: Seamless local salon scheduling
Launching GoodBody Wellness Co. — a digital foundation for growth
"She clearly knows her stuff"
"I contacted Jenny at Business Arch Expertise as I was looking to move our website away from an out-of-the-box solution to something more bespoke and reliable.
"I immediately warmed to Jenny as she clearly knows her stuff and was very easy to talk to and explain my goals for our website redesign. When she sent over her draft designs, they were exactly what I was looking for!
"Unfortunately, due to technical issues with my existing site, the project became more urgent and Jenny went above and beyond what I could have expected to get the new site live.
"Our new site is now live and it is so much better than I imagined it could be when thinking about making the changes. Jenny's creativity in helping to present data in different eye catching ways has made our website so much more engaging. I'm so proud to share the link to our site and have had loads of great feedback about it already. Thank you Jenny!"
Frances, The Maternity Coach and francescushway.com
"An absolute pleasure to work with"
"Jenny has been an absolute pleasure to work with. She is professional, skilled and has a 'can-do' attitude at all times. Work was completed quickly and to a very high standard. I wouldn't hesitate to recommend Business Arch to other businesses and will definitely be using them again."
Kate, Naked Fish Marketing
"The opposite of painful!"
"Before Jenny came on board, I had spent a few years cringing at my website. It was dated, looked bad and didn’t flow. But I didn’t really want to do anything about it because I thought it would be too painful.
“I was wrong! Jenny managed the process in its entirely so that it the opposite of painful! I particularly enjoyed NOT having to make a million design decisions. She completely understood my needs and delivered a website that I’m proud of! And that completely represents my business and brand.”
Chris, Melita Fitness
